The successful candidates will be responsible for performing the following tasks and responsibilities:Provide first line of support for desktop computer issuesAssist in coordinating and supplying second line of support for internal usersAct on helpdesk troubleshooting requests and provide feedback to ensure resolutionProvide assistance with conducting equipment shipment checks for accuracy and resolve issues with vendorsProvide assistance with facilitating equipment repair or return and checking warranty coverage as neededHelp out in hardware inventory database maintenance and track equipment transfersGenerate ad hoc inventory reports as requestedProvide assistance in managing the computer supply inventoryMonitor usage as well as order supplies when neededMaintain admin files as well as other office filesPerform basic admin support tasks such as filing, submitting paperwork, sending/receiving faxes, shredding confidential documentsScreen phone callsEnsure office cleanlinessWork on special admin projects as requested by the IT managerProvide tech support for MS Office 2007 and 2003 users
What are the requirements?
Only applicants who meet the basic qualifications listed below will be eligible for consideration:Holds A+ PC hardware certification (final stages)Solid knowledge of computer hardwareHigh proficiency Microsoft desktop tools including Office 2007 and 2003Good grasp of Microsoft OS such as Windows 7 and XPWorking knowledge of LAN is a definite advantageCapable of providing software support and issue resolution over the phone and logging calls accordingly
How do I apply?
To apply for the JCDecaux IT Internship CLICK HERE
No deadline for submission of application has been set as of this writing.